Security & Front Desk Specialist

FirstService Residential; Miami (FL); On-site; USD 51,577,000 - 53,065,000; Full time

Benefits offered by this job

Full comprehensive benefits

Paid holidays

401k with company match

Job summary

FirstService Residential in Miami/South Florida region is seeking a Security professional to meet and greet residents and guests, register visitors, and maintain safety across the property. The role involves operating electronic security systems and maintaining daily logs, with duties subject to property needs and potential travel for training.

Responsibilities include monitoring access, responding to emergencies, and ensuring a safe environment.

Qualifications

• High school diploma or equivalent required.
• College level courses in business or hospitality preferred.
• Must possess strong customer service background.
• Two to three years of business experience in a similar position preferred.
• Command of information system hardware/software is required.
• Multiple language fluency is desirable.
• Strong customer service, communication, and interpersonal skills required.

Responsibilities

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors and operates Electronic Security Control Systems and Emergency Response Systems.
• Responds to emergency situations in a timely manner.
• Monitors and controls access to the building.
• Accurately maintains daily logs, records, and forms.
• Maintains a safe and secure environment throughout the building/property.
• Follows safety procedures and maintains a safe work environment.
• Works shifts that are subject to change based on property needs.
• Reads and understands The Continental Employee Handbook/Security SOPs.
• Attends Security / Front Desk staff meetings.
• May be assigned other duties by the on-site Community Association Manager.

Skills

Customer service

Communication

Time management

IT literacy

Multilingual

Education

High School Diploma

College courses in business or hospitality

Tools

Security systems

Emergency response systems

Job description

FirstService Residential in Miami/South Florida region is seeking a Security professional to meet and greet residents and guests, register visitors, and maintain safety across the property. The role involves operating electronic security systems and maintaining daily logs, with duties subject to property needs and potential travel for training.

Responsibilities include monitoring access, responding to emergencies, and ensuring a safe environment.