Front Desk & Building Security Concierge

FirstService Residential; Pompano Beach (FL); On-site; USD 25,000 - 26,000; Full time

Job summary

FirstService Residential in Florida seeks a Front Desk Associate to greet residents, answer calls, and manage access control with minimal supervision.

You will monitor Emergency Response and Electronic Security systems, respond to incidents, and maintain a safe, welcoming building environment. This full-time position includes benefits and an hourly wage of $18.00.

Schedule: Mon-Wed 3:30pm–11:30pm and Sat-Sun 7:30am–3:30pm; occasional travel for training may be required.

Qualifications

• High school diploma or equivalency preferred.
• College level courses in business or hospitality preferred.
• Two to three years of business experience preferred.
• Computer literacy: command of information system hardware/software is preferred.
• Effective written and verbal communication skills.
• Multiple language fluency is desirable.
• Strong customer service, communication and interpersonal skills required.

Responsibilities

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors Emergency Response System.
• Greets and directs Residents, guests, and invitees.
• Monitors and controls Electronic Security Control Systems.
• Responds to emergency situations in a timely and efficient manner.
• Monitors and controls access to the building.
• Maintains daily log, records, and forms.
• Resolves and follows-up on all complaints/issues.
• Maintains a safe and secure environment throughout the building/property(s).
• May be assigned other duties by the on-site property manager.
• Follows safety procedures and maintains a safe work environment.
• Other duties as required.

Skills

Customer service

Communication

Time management

Multilingual

Interpersonal skills

Computer literacy

Education

High school diploma or equivalency

College level courses in business or hospitality

Tools

Information systems

Job description

FirstService Residential in Florida seeks a Front Desk Associate to greet residents, answer calls, and manage access control with minimal supervision.

You will monitor Emergency Response and Electronic Security systems, respond to incidents, and maintain a safe, welcoming building environment. This full-time position includes benefits and an hourly wage of $18.00.

Schedule: Mon-Wed 3:30pm–11:30pm and Sat-Sun 7:30am–3:30pm; occasional travel for training may be required.