Security Ambassador — Guest Safety & Service

pittcareers-livech; Greensburg (Westmoreland County); On-site; USD 32,000 - 52,000; Full time

Job summary

Live! Casino in Greensburg, PA is seeking a Security Ambassador to ensure the safety of guests, team members and assets while delivering excellent service. The role focuses on creating a safe, welcoming environment and upholding high guest-service standards.

Responsibilities include greeting guests, checking IDs, addressing incidents, coordinating with management, and supporting security operations across facilities. Ability to stay alert and handle emergencies is essential.

Qualifications

• High school diploma or GED preferred.
• 1–2 years security experience preferred.
• Must be able to obtain gaming license as required by State Gaming Control Board.

Responsibilities

• Greet guests with a smile and a warm welcome.
• Check IDs and refuse entry to underage or unauthorized individuals.
• Explain casino rules and conduct to guests.
• Interact professionally with guests and assist with inquiries.
• Assist with incidents, disputes, and traffic control.

Skills

Report writing

Phone etiquette

Reading memos

Multitasking

Customer service

Driver's license

Time management

Situational awareness

Dexterity

Education

High school diploma or GED

Tools

None

Job description

Live! Casino in Greensburg, PA is seeking a Security Ambassador to ensure the safety of guests, team members and assets while delivering excellent service. The role focuses on creating a safe, welcoming environment and upholding high guest-service standards.

Responsibilities include greeting guests, checking IDs, addressing incidents, coordinating with management, and supporting security operations across facilities. Ability to stay alert and handle emergencies is essential.