Security Account Manager — Lead & Train Post Teams

Allied Universal; Miami (FL); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

Medical, dental, vision, life & AD&D

Retirement plan

Disability insurance

Eight paid holidays + vacation accrual

Job summary

Allied Universal is seeking an Assistant Account Manager in Florida to support the Account Manager by supervising security teams, coordinating operations, and executing post orders at the client site. A comprehensive onboarding program supports leadership and management skills.

The role requires 3–5 years of professional security experience, a valid Guard License, and strong communication and training abilities to maintain safety and client satisfaction. Florida residency preferred.

Qualifications

• Minimum high school diploma or equivalent.
• 3–5 years of professional-level experience; security industry, law enforcement or military background preferred.
• Must hold a valid state Guard License and pass background checks; maintain active license during employment.
• Ability to train, coach others, and enforce post orders and policies.
• Excellent verbal and written communication; capable of handling client relations and emergencies.

Responsibilities

• Assist with coordinating all aspects (technical and managerial) of executing the security contract at the assigned location.
• Supervise, motivate, coach and train security professionals; evaluate work performance for assignments.
• Maintain Post Order manuals and training information; ensure post is maintained, cleaned and organized.
• Participate in interviews and onboarding; conduct on-the-job training with shifts.
• Oversee reports, logs, and pass-downs; distribute communications to security staff.
• Manage sub-units within Security Department (e.g., fire control, command center, loading docks).
• Respond to incidents; ensure proper reporting and timely notification of appropriate parties.
• Address personnel issues; escalate to Account Manager or HR as needed; may draft reports.
• Recommend counseling or disciplinary actions under guidance; support client relations.
• Respond to client/site emergencies; maintain positive client relationships through regular contact.

Skills

Leadership

Coaching

Training

Customer service

Communication

Time management

Decision making

Team collaboration

Education

High school diploma or equivalent

College education or courses (preferred)

Tools

Microsoft Office

Job description

Allied Universal is seeking an Assistant Account Manager in Florida to support the Account Manager by supervising security teams, coordinating operations, and executing post orders at the client site. A comprehensive onboarding program supports leadership and management skills.

The role requires 3–5 years of professional security experience, a valid Guard License, and strong communication and training abilities to maintain safety and client satisfaction. Florida residency preferred.