Security Account Manager: Lead Teams & Protect Clients

Allied Universal; Rawlins (WY); In loco; USD 59.000 - 72.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical insurance

Dental insurance

Vision insurance

Retirement plan

Life/AD&D insurance

Disability insurance

Descrizione del lavoro

Allied Universal is hiring an Account Manager to drive daily security operations, lead security officers and supervisors, and deliver exceptional service. You will guide and develop teams, manage client relationships, and oversee compliance, training, and inventory across sites.

The role emphasizes leadership, proactive incident management, and alignment with client contracts to ensure safety and efficiency. This is a pivotal position within a national security provider.

Competenze

• High school diploma or equivalent.
• Licensing requirements subject to state/local laws and regulations and may be required prior to employment.
• Valid driver’s license if driving a company vehicle or personal vehicle while conducting business.
• Minimum of two (2) years of experience in business operations, security management, or supervising teams in a fast-paced environment.
• Experience in leading, developing, and retaining a dynamic team while building positive client relationships.
• Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination.
• Proven ability to evaluate situations, make sound independent decisions, and resolve conflicts in an efficient manner.
• Proficiency in web-based applications and computer systems, including Microsoft Office.
• Ability to communicate effectively with clients and employees while managing multiple projects and driving operational excellence.
• Financial acumen; able to manage staffing levels while minimizing non-billed overtime and managing turnover costs; planning and organizing skills to control costs related to inventory.

Mansioni

• Manage scheduling using AI-powered technology to meet client contract hours while minimizing unbilled overtime.
• Lead, coach and manage security officers and supervisors while overseeing payroll, performance, and employee relations.
• Serve as the primary point of contact for clients, ensuring high-quality service that protects people and property.
• Respond to escalated security incidents and emergencies, coordinating with clients and internal teams.
• Oversee training, safety, and site operational standards as well as managing inventory (uniforms, equipment, etc.).

Conoscenze

Communication skills

MS Office proficiency

Decision making

Client relationship management

Security operations

Formazione

High School Diploma or equivalent

ASIS CPP certification

Strumenti

AI scheduling software

Payroll software

MS Office

Descrizione del lavoro

Allied Universal is hiring an Account Manager to drive daily security operations, lead security officers and supervisors, and deliver exceptional service. You will guide and develop teams, manage client relationships, and oversee compliance, training, and inventory across sites.

The role emphasizes leadership, proactive incident management, and alignment with client contracts to ensure safety and efficiency. This is a pivotal position within a national security provider.