Security Account Manager - Lead Teams & Client Success

Allied Universal; Bridgewater (FL); On-site; USD 58,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) enrollment

Paid holidays and leave

Vacation accrual

Job summary

Allied Universal in Jacksonville, FL is seeking an Account Manager for hospital security operations. You will lead daily security activities, guide a team of officers and supervisors, and maintain high service standards to protect people and property.

Responsibilities include scheduling with AI tools, developing teams, strengthening client relationships, responding to incidents, and ensuring compliance and operational excellence across sites.

Qualifications

• High school diploma or equivalent is required.
• Licensing requirements may be required depending on state/local laws.
• Proven ability to lead and develop a dynamic security team.

Responsibilities

• Manage scheduling using AI-powered technology to meet contract hours and minimize unbilled overtime.
• Lead and develop security officers and supervisors, including payroll, performance, and employee relations.
• Enhance client relationships and serve as the primary contact to ensure high-quality service.
• Respond to security incidents and emergencies, coordinating with clients and internal teams.
• Oversee training, safety, and site standards, and manage inventory of uniforms and equipment.

Skills

Leadership

Communication

Scheduling

Client relations

Emergency response

Financial acumen

Education

High school diploma

Tools

MS Office

Job description

Allied Universal in Jacksonville, FL is seeking an Account Manager for hospital security operations. You will lead daily security activities, guide a team of officers and supervisors, and maintain high service standards to protect people and property.

Responsibilities include scheduling with AI tools, developing teams, strengthening client relationships, responding to incidents, and ensuring compliance and operational excellence across sites.