Security Account Manager: Lead Teams, Protect Clients

Allied Universal; San Diego (CA); On-site; USD 67,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

401(k) plan

Paid holidays

Vacation accrual

Job summary

Allied Universal is seeking an Account Manager to lead daily security operations and guide officers and supervisors to deliver exceptional service. You will schedule, coach, and manage teams while maintaining client relationships and ensuring safety.

The role emphasizes operational excellence, incident response, and adherence to site standards, with opportunities for growth within a global leader in security services.

Qualifications

• Must have a high school diploma or equivalent and state/local licensing as required.
• Experience in business operations, security management, or supervising teams.
• Ability to lead, develop, and retain a dynamic team while building client relationships.
• Knowledge of emergency preparedness and security protocols.
• Proven ability to evaluate situations and resolve conflicts efficiently.
• Proficiency with web-based applications and Microsoft Office.

Responsibilities

• Manage scheduling using AI-powered tech to meet client contract hours and minimize unbilled overtime.
• Lead and develop security teams, overseeing payroll, performance, and employee relations.
• Enhance client relationships and serve as the primary contact for customers.
• Handle security incidents and emergencies with professional coordination.
• Oversee training, safety, site operations, and inventory management.

Skills

Scheduling

Security management

Team leadership

Client relationships

Emergency preparedness

Financial acumen

Microsoft Office

Education

High school diploma or equivalent

College degree in Business Administration or law enforcement-related field

Tools

CCTV

Access control

Badge administration

Job description

Allied Universal is seeking an Account Manager to lead daily security operations and guide officers and supervisors to deliver exceptional service. You will schedule, coach, and manage teams while maintaining client relationships and ensuring safety.

The role emphasizes operational excellence, incident response, and adherence to site standards, with opportunities for growth within a global leader in security services.