Security Account Manager: Lead Teams & Client Protection

Allied Universal; Camden (AR); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, vision, basic life, A

401(k) plan enrollment

Eight paid holidays annually

Vacation accrual

Job summary

Allied Universal in Camden, AR is seeking an Account Manager to lead daily security operations, guide a team of officers and supervisors, and ensure client expectations are met with high-quality service.

You will schedule staffing using AI tools, develop client relationships, manage incidents, and uphold safety standards across sites. The role requires strong leadership, communication, and cost-control skills with a focus on operational excellence.

Qualifications

• High school diploma or equivalent.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• Valid driver’s license if driving a company vehicle, or personal vehicle while conducting business.
• Minimum of two (2) years of experience in business operations, security management, or supervising teams in a fast-paced environment.
• Experience in leading, developing, and retaining a dynamic team while building positive client relationships.
• Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination.
• Proficiency in web-based applications and computer systems, including Microsoft Office.
• Ability to communicate effectively with clients and employees while managing multiple projects and driving operational excellence.
• Financial acumen; able to manage staffing levels while minimizing non-billed overtime and managing turnover costs; planning and organizing skills to control costs related to inventory (uniforms, equipment, etc.)

Responsibilities

• Manage scheduling: Leverage AI-powered technology to effectively schedule security officers, meeting client contract hours while minimizing unbilled overtime
• Lead and Develop Security Teams: Hire, coach and manage security officers and supervisors while overseeing payroll, performance, and employee relations
• Enhance Client Relationships: Serve as the primary point of contact for clients, ensuring high-quality service that protects people and property
• Handle Security Incidents and Emergencies: Respond to escalated issues professionally, coordinating with clients and internal teams
• Direct Compliance and Security Operational Excellence: Oversee training, safety, and site operational standards as well as managing inventory (uniforms, equipment, and other essential supplies)

Skills

Team leadership

Scheduling optimization

Client relationship management

Budget/cost control

Operational excellence

Security industry knowledge

Education

High school diploma or equivalent

Job description

Allied Universal in Camden, AR is seeking an Account Manager to lead daily security operations, guide a team of officers and supervisors, and ensure client expectations are met with high-quality service.

You will schedule staffing using AI tools, develop client relationships, manage incidents, and uphold safety standards across sites. The role requires strong leadership, communication, and cost-control skills with a focus on operational excellence.