Security Account Manager: Lead Teams, Protect People

Allied Universal; LaGrange (GA); On-site; USD 53,000 - 57,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401K

Paid holidays and flexible PTO

Job summary

Allied Universal, a leading security and facility services company, is hiring an Account Manager to oversee daily security operations and lead a team of officers and supervisors. You will ensure safety, schedule coverage, and deliver exceptional service while building strong client relationships.

The role emphasizes scheduling efficiency, incident response, and maintaining high standards of training, safety, and site operations.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license if driving a company vehicle, or personal vehicle while conducting business
• Minimum of two (2) years of experience in business operations, security management, or supervising teams in a fast‑paced environment
• Experience in leading, developing, and retaining a dynamic team while building positive client relationships
• Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination
• Proven ability to evaluate situations, make sound independent decisions, and resolve conflicts in an efficient manner
• Proficiency in web‑based applications and computer systems, including Microsoft Office
• Ability to communicate effectively with clients and employees while managing multiple projects and driving operational excellence
• Financial acumen; able to manage staffing levels while minimizing non‑billed overtime and managing turnover costs; planning and organizing skills to control costs related to inventory (uniforms, equipment, etc.)

Responsibilities

• Manage scheduling: Leverage AI‑powered technology to schedule security officers, meeting client contract hours while minimizing unbilled overtime
• Lead and Develop Security Teams: Hire, coach and manage security officers and supervisors while overseeing payroll, performance, and employee relations
• Enhance Client Relationships: Serve as the primary point of contact for clients, ensuring high‑quality service that protects people and property
• Handle Security Incidents and Emergencies: Respond to escalated issues professionally, coordinating with clients and internal teams
• Direct Compliance and Security Operational Excellence: Oversee training, safety, and site operational standards as well as managing inventory (uniforms, equipment, and other essential supplies)

Skills

Security management experience

Team leadership

Client relationship management

Emergency preparedness knowledge

Microsoft Office proficiency

Communication skills

Financial acumen

Scheduling & payroll oversight

Education

High school diploma or equivalent

College degree in Business Administration or related field

Tools

CCTV

Access control

Job description

Allied Universal, a leading security and facility services company, is hiring an Account Manager to oversee daily security operations and lead a team of officers and supervisors. You will ensure safety, schedule coverage, and deliver exceptional service while building strong client relationships.

The role emphasizes scheduling efficiency, incident response, and maintaining high standards of training, safety, and site operations.