Security Account Lead - Team, Scheduling & Client Care

Allied Universal; Metairie (LA); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Medical benefits

Paid holidays

Vacation accrual

Job summary

Allied Universal is seeking an Account Manager to drive daily security operations, guiding and developing a team of officers and supervisors. You will ensure safety, manage client relationships, and oversee compliance and performance to deliver exceptional service.

The role emphasizes leadership, operational excellence, and collaboration with clients to protect people and property across sites.

Qualifications

• High school diploma or equivalent.

Responsibilities

• Schedule security officers using AI tools to meet contract hours and minimize unbilled overtime.
• Lead and develop security teams, manage payroll, performance, and employee relations.
• Serve as primary client contact to ensure high-quality security service protecting people and property.
• Respond to incidents and emergencies, coordinating with clients and internal teams.
• Oversee training, safety, and site operations; manage inventory of uniforms and equipment.

Skills

Security management

Team leadership

Client relationship management

Emergency preparedness

MS Office proficiency

Communication

Cost control

Education

High school diploma

Business administration (college degree)

Tools

AI scheduling systems

Security systems knowledge

Job description

Allied Universal is seeking an Account Manager to drive daily security operations, guiding and developing a team of officers and supervisors. You will ensure safety, manage client relationships, and oversee compliance and performance to deliver exceptional service.

The role emphasizes leadership, operational excellence, and collaboration with clients to protect people and property across sites.