Security Operations Account Manager

Allied Universal; Richmond (CA); On-site; USD 75,000 - 78,000; Full time

Benefits offered by this job

Medical insurance

401(k) plan

Paid holidays

Vacation days

Job summary

Allied Universal is hiring an Account Manager in California to lead daily security operations, guiding a team of security officers and supervisors to deliver outstanding service for our clients. You will drive performance, coordinate staffing using AI tools, and ensure compliance with safety standards.

You will manage client relationships, oversee training and site operations, respond to incidents, and control costs while maintaining inventory and equipment readiness.

Qualifications

• High school diploma or equivalent.
• Experience in security management or supervising teams in fast-paced environments.
• Knowledge of emergency preparedness and risk assessments.
• Ability to manage multiple projects and drive operational excellence.
• Familiarity with payroll, scheduling, and client relationships.

Responsibilities

• Manage scheduling using AI-powered tools to meet client hours and minimize unbilled overtime.
• Lead and develop security teams, overseeing payroll, performance, and employee relations.
• Enhance client relationships as the primary point of contact for service quality.

Skills

Team leadership

Security management

Client relationships

Emergency preparedness

Cost control

Education

High school diploma

College degree in Business Administration or law enforcement-related field

Tools

ASIS CPP

Microsoft Office

Job description

Allied Universal is hiring an Account Manager in California to lead daily security operations, guiding a team of security officers and supervisors to deliver outstanding service for our clients. You will drive performance, coordinate staffing using AI tools, and ensure compliance with safety standards.

You will manage client relationships, oversee training and site operations, respond to incidents, and control costs while maintaining inventory and equipment readiness.