Security Operations Account Manager — Lead & Protect

Allied Universal; San Jose (CA); On-site; USD 125,000 - 129,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Holidays

Paid Time Off

Job summary

Allied Universal in San Jose, CA is hiring an Account Manager to lead daily security operations, guide security officers and supervisors, and ensure top-tier service for clients. The role focuses on scheduling, team development, and maintaining client relationships while coordinating incidents and emergencies.

A strong emphasis on safety, compliance, and cost-effective staffing is required. The position is location-based in California with standard Monday–Friday workdays and shifts in the

Qualifications

• Must have high school diploma or equivalent.
• Ability to communicate effectively with clients and team.
• Experience in security operations or supervising teams is preferred.

Responsibilities

• Manage scheduling using AI-powered tools to meet contract hours while minimizing unbilled overtime.
• Lead security officers and supervisors, overseeing payroll, performance, and employee relations.
• Enhance client relationships as the primary contact, ensuring high-quality service.
• Handle security incidents and emergencies, coordinating with clients and internal teams.
• Oversee training, safety, site standards, and inventory management (uniforms, equipment).

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Allied Universal in San Jose, CA is hiring an Account Manager to lead daily security operations, guide security officers and supervisors, and ensure top-tier service for clients. The role focuses on scheduling, team development, and maintaining client relationships while coordinating incidents and emergencies.

A strong emphasis on safety, compliance, and cost-effective staffing is required. The position is location-based in California with standard Monday–Friday workdays and shifts in the