Security Operations Account Manager — Lead Teams & Clients

Allied Universal; San Diego (CA); On-site; USD 66,382 - 89,675; Full time

Benefits offered by this job

Medical, dental, vision

401(k) participation

Paid time off

Job summary

Allied Universal in San Diego, CA is hiring an Account Manager to lead daily security operations and drive performance across the team. You will guide security officers and supervisors, ensure client satisfaction, and coordinate incident response.

The role emphasizes operational excellence, budgeting, and maintaining high safety standards. Preferred candidates bring experience in security management, scheduling, and building strong client relationships.

Qualifications

• Must have high school diploma or equivalent.
• Experience in security operations or supervising teams in a fast-paced environment is required.

Responsibilities

• Manage scheduling using AI-powered tools to meet contract hours and minimize unbilled overtime.
• Lead and develop security officers and supervisors, overseeing payroll, performance, and employee relations.
• Enhance client relationships by serving as the primary contact to ensure high-quality service protecting people and property.
• Handle security incidents and emergencies, coordinating with clients and internal teams as needed.
• Direct compliance and site operational excellence, including training, safety, and inventory management.

Skills

Scheduling

Team leadership

Client relationships

Incident response

Compliance

Communication

Financial acumen

Microsoft Office

Education

High school diploma or equivalent

College degree in Business Administration or related field

Tools

Microsoft Office

Job description

Allied Universal in San Diego, CA is hiring an Account Manager to lead daily security operations and drive performance across the team. You will guide security officers and supervisors, ensure client satisfaction, and coordinate incident response.

The role emphasizes operational excellence, budgeting, and maintaining high safety standards. Preferred candidates bring experience in security management, scheduling, and building strong client relationships.