Security Operations Account Manager — Lead Teams & Protect

Alliedbarton Security Services; Richmond (CA); On-site; USD 75,000 - 78,000; Full time

Benefits offered by this job

Medical, dental, vision, life

401(k) plan

Paid holidays and vacation

Job summary

Allied Universal is seeking an Account Manager in California to lead daily security operations, guide a team of security officers and supervisors, and deliver exceptional service to clients. You will drive scheduling, performance, and client relationships while upholding safety and compliance.

You will develop and motivate your team, manage payroll, respond to incidents, and maintain strong partnerships with clients, ensuring seamless operation and protection of people and assets.

Qualifications

• Proven ability to lead and motivate security teams and manage client relationships.
• Strong communication skills with clients and employees.
• Experience in budgeting, scheduling, and reducing non-billed overtime.
• Proficiency with Microsoft Office and reporting tools.

Responsibilities

• Manage scheduling of security officers using AI-powered tools.
• Lead, coach, and develop security teams while overseeing payroll and performance.
• Serve as primary client contact to ensure high-quality service.
• Respond to incidents and coordinate with clients and internal teams.
• Oversee training, safety, and site standards, including inventory management.

Skills

Team leadership

Client relationships

Communication skills

Operational excellence

Decision making

Financial acumen

Multi-project management

Microsoft Office Proficiency

Education

High school diploma or equivalent

College degree in Business Administration or related field

Tools

CCTV systems

Access control

Badge administration

Job description

Allied Universal is seeking an Account Manager in California to lead daily security operations, guide a team of security officers and supervisors, and deliver exceptional service to clients. You will drive scheduling, performance, and client relationships while upholding safety and compliance.

You will develop and motivate your team, manage payroll, respond to incidents, and maintain strong partnerships with clients, ensuring seamless operation and protection of people and assets.