Secure Cloud Ops Administrator (Azure | TS/SCI)

ZP Group; Reston (VA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, Vision, 401k

Paid Time Off and Federal Holidays

Job summary

Zachary Piper Solutions is recruiting a Cloud Support Administrator for its Secure Operations Center in Reston, VA. The role supports Azure core and Office365 in a classified environment, onsite with TS/SCI with FSP clearance.

Responsibilities include monitoring deployments, executing scripts, restoral actions within SLAs, and updating SOPs. Requires 2 years in operations, 1 year in system admin (Windows/Linux), and strong English communication.

Qualifications

• Active TS/SCI with FSP clearance is required.
• 2 years of operations experience providing application infrastructure support.
• 1 year of system administration support (Windows/Linux).
• Experience working with PowerShell.
• Azure experience.
• Willingness to work 24/7 shift schedules.
• Excellent customer service and communication skills.
• Strong written and verbal English communication.

Responsibilities

• Monitor deployment flows and elevate operational issues to deployment teams.
• Run documented deployment scripts and procedures with precision.
• Coordinate and support outage restoration actions within published SLAs.
• Document investigative and restorative actions for audit and root cause analysis.
• Collaborate with feature teams to identify and drive fixes and recovery levers.
• Troubleshoot and debug service outages and customer-impacting issues.
• Update SOPs and technical training documentation as needed.
• Support secure work area operations, including hardware deployments and equipment troubleshooting.
• Provide physical escort for maintenance, cleaning, and other services.
• Assist with user account provisioning, certificate issuance, and troubleshooting.

Skills

TS/SCI clearance handling

Operations experience

System administration (Windows/Linux)

Excellent communication skills

English proficiency

Adaptability

Customer service mindset

Tools

Azure

Powershell

Job description

Zachary Piper Solutions is recruiting a Cloud Support Administrator for its Secure Operations Center in Reston, VA. The role supports Azure core and Office365 in a classified environment, onsite with TS/SCI with FSP clearance.

Responsibilities include monitoring deployments, executing scripts, restoral actions within SLAs, and updating SOPs. Requires 2 years in operations, 1 year in system admin (Windows/Linux), and strong English communication.