TechOps Administrator – Azure/Office365 & Support TS/SCI

ZP Group; Redmond (WA); On-site; USD 100,000 - 135,000; Full time

Job summary

Zachary Piper Solutions seeks a TechOps/Cloud Support Administrator to support a critical Security Operations Center in Redmond, WA or Reston, VA. The role focuses on end-to-end operation support for Azure core and Office 365 platforms.

Candidate must hold an active TS/SCI with Full Scope Polygraph and be prepared for 24/7 shift coverage in a demanding government-facing environment. Bachelor’s degree or equivalent IT experience is required, with strong troubleshooting and scripting skills.

Qualifications

• Active TS/SCI with Full Scope Polygraph required.
• Bachelor’s degree or equivalent IT training/experience.
• Experience with Microsoft O365, Windows Active Directory and cloud apps.
• 24/7 shift availability in a government-facing environment.

Responsibilities

• Execute documented deployment scripts and procedures.
• Coordinate restoration actions with other teams.
• Support outage restoration actions, adhering to SLAs.
• Document actions for audit and root cause investigations.
• Apply troubleshooting to mitigate outages.
• Update SOPs and technical training guides.
• Manage secure work area operations and hardware deployments.

Skills

TS/SCI with Full Scope Polygraph

Customer service

IT troubleshooting

End user support

Java

Python

Bash

PowerShell

Remedy

ServiceNow

Shift work

Education

Bachelor’s Degree in a related field or equivalent IT training and practical experience

Tools

Azure

Office 365

Windows Active Directory

Cloud environment administration

Job description

Zachary Piper Solutions seeks a TechOps/Cloud Support Administrator to support a critical Security Operations Center in Redmond, WA or Reston, VA. The role focuses on end-to-end operation support for Azure core and Office 365 platforms.

Candidate must hold an active TS/SCI with Full Scope Polygraph and be prepared for 24/7 shift coverage in a demanding government-facing environment. Bachelor’s degree or equivalent IT experience is required, with strong troubleshooting and scripting skills.