TS/SCI TechOps Administrator — 24/7 Cloud Ops (Azure/Office365)

Zachary Piper Solutions; Redmond, Northern (WA, KY); Hybrid; USD 117,000 - 143,000; Full time

Benefits offered by this job

Medical

Dental

Vision

PTO

401k

Sick leave

Holiday benefits

Job summary

Zachary Piper Solutions is seeking a TechOps Administrator I in Redmond, WA to support the Azure core and Office365 platforms within the SOCs team. The role requires handling 24x7x365 operations, deploying and maintaining services, and coordinating restoration actions across teams.

The ideal candidate has a TS/SCI with FS Poly, strong customer service focus, and the ability to work under deadlines in a fast-paced environment.

Qualifications

• Active TS/SCI with FS Poly is required.
• Bachelor's degree in a related field or equivalent IT training/experience.
• Able to thrive in a fast-paced environment with changing priorities.
• Strong written and spoken English communication.
• Capable of working under continuous deadline pressure and 24/7 shifts.

Responsibilities

• Monitor deployment flow and report issues to the deploying team.
• Drive fixes with feature teams for volume drivers.
• Execute documented deployment scripts and procedures.
• Coordinate restoration actions with other teams.
• Support outage restoration actions per SLAs and procedures.
• Document investigative and restorative actions for audits and RCA.
• Identify and drive recovery levers with feature teams.
• Apply problem-solving to mitigate outages and service impacts.
• Update SOPs and technical training docs as needed.
• Support secure work area operations and hardware deployment.

Skills

Customer service

English communication

Adaptability

Time management

Education

Bachelor's Degree in IT or related field

Tools

Azure

Office 365

Windows

Job description

Zachary Piper Solutions is seeking a TechOps Administrator I in Redmond, WA to support the Azure core and Office365 platforms within the SOCs team. The role requires handling 24x7x365 operations, deploying and maintaining services, and coordinating restoration actions across teams.

The ideal candidate has a TS/SCI with FS Poly, strong customer service focus, and the ability to work under deadlines in a fast-paced environment.