Section Coord - Credentialing and Assignment

Texas Tech University - Health Sciences Center; Lubbock (TX); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Health plans

Paid time off

Retirement plans

Wellness programs

Certified Mother-Friendly Workplace

Job summary

Texas Tech University Health Sciences Center is seeking a Section Coordinator of Credentialing and Assignment to support credentialing, privileging, provider assignment, and compliance for the Office of Strategic Initiatives (OSI).

The role requires a bachelor’s degree with experience in credentialing, privileging, and onboarding; strong organizational skills, confidentiality, and the ability to coordinate with hospitals, providers, and internal staff.

Qualifications

• Bachelor’s degree plus two (2) years related experience; OR a combination of education and/or related experience to equal six (6)years.
• Three years of experience with healthcare provider credentialing, recredentialing, primary source verification, and/or privileging.
• Three years of experience with contract administration, healthcare operations, or a related function requiring collaboration with multiple stakeholders.
• Experience serving as a primary liaison between providers, healthcare facilities, vendors, or internal stakeholders to coordinate operations and resolve issues.
• Knowledge of provider onboarding, licensure and certification tracking, credentialing files, and audit-ready documentation.

Responsibilities

• Coordinate initial credentialing and recredentialing activities for healthcare providers and professional staff to support compliance with organizational and regulatory requirements.
• Facilitate provider privileging processes by serving as a liaison among hospitals, credentialing personnel, and providers to ensure timely communication and documentation.
• Serve as the primary point of contact for telehealth and onsite OSI provider assignments, coordinating scheduling, logistics, and related communications.
• Support provider onboarding activities, including coordinating required documentation, tracking progress, and assisting with newprovider setup.
• Review and reconcile timekeeping records to ensure accuracy and compliance with departmental and organizational processes.
• Assist with invoice processing, tracking, and related administrative functions to support departmental operations.
• Maintain credentialing, privileging, and provider records, ensuring information is accurate, current, and appropriatelydocumented.
• Support audits, investigations, and risk management activities by gathering records, researching information, and maintainingrequired documentation.
• Collaborate with providers, healthcare facilities, and internalstakeholders to resolve issues, answer inquiries, and supportefficient department operations.
• Complete assigned responsibilities accurately and withinestablished timelines while maintaining a high level of customerservice, compliance, and operational support.

Skills

Highly organized

Confidentiality awareness

Clear communication

Education

Bachelor's degree

2+ years related experience

Job description

Introduction

Nationally recognized as a Great College to Work For, TTUHSC provides much more than just a job! Enjoy excellent benefits, including paid leave, retirement plans, wellness programs, health insurance and so muchmore. Ready to start building a rewarding career in a positiveenvironment where you can develop and thrive? Join us as wechange the future of health care.

About TTUHSC

Texas Tech University Health Sciences Center is enriching the livesof others by educating students, providing excellent patient care,and advancing knowledge through innovative research. TTUHSCgraduates more health care professionals than any other health careinstitution in the state, conferring 24.2% of all degrees andcertificates awarded from health-related institutions in Texas. Byproviding comprehensive clinical services to more than 10 millionindividuals across 121 counties, TTUHSC is dedicated to advancingthe health of people throughout Texas and beyond. This is whereworld-class education meets compassionate patient care – and webelieve that our people are the reason for our institution’slasting success and bright future.

Visa Information

TTUHSC, at its sole discretion, may initiate new H-1B I-129 visapetitions in accordance with the directive issued by GovernorAbbott. Approval from the Texas Workforce Commission is required.On a limited, case-by-case basis, the institution may also sponsoreligible individuals for change-of-status or change-of-employerpetitions for qualifying positions. TTUHSC will not pay the$100,000 fee, if applicable.

Position Description

The Section Coordinator of Credentialing and Assignment coordinatesand supports credentialing, privileging, provider assignment, andcompliance activities for the Office of Strategic Initiatives (OSI)Compliance and Risk Management department. This role is well suitedfor a highly organized professional who can navigate complexsituations with professionalism, discretion, and sound judgment.Successful candidates are comfortable addressing sensitive matters,maintaining confidentiality, and communicating expectations clearlywhile building trusted relationships with healthcare providers,hospital partners, credentialing personnel and internalstakeholders to achieve shared goals.

Major/Essential Functions

• Coordinate initial credentialing and recredentialing activitiesfor healthcare providers and professional staff to supportcompliance with organizational and regulatory requirements.
• Facilitate provider privileging processes by serving as a liaison among hospitals, credentialing personnel, and providers to ensure timely communication and documentation.
• Serve as the primary point of contact for telehealth and onsiteOSI provider assignments, coordinating scheduling, logistics, andrelated communications.
• Support provider onboarding activities, including coordinating required documentation, tracking progress, and assisting with newprovider setup.
• Review and reconcile timekeeping records to ensure accuracy andcompliance with departmental and organizational processes.
• Assist with invoice processing, tracking, and relatedadministrative functions to support departmental operations.
• Maintain credentialing, privileging, and provider records,ensuring information is accurate, current, and appropriatelydocumented.
• Support audits, investigations, and risk management activitiesby gathering records, researching information, and maintainingrequired documentation.
• Collaborate with providers, healthcare facilities, and internalstakeholders to resolve issues, answer inquiries, and supportefficient department operations.
• Complete assigned responsibilities accurately and withinestablished timelines while maintaining a high level of customerservice, compliance, and operational support.

Required Qualifications

Bachelor’s degree plus two (2) years related experience; OR acombination of education and/or related experience to equal six (6)years.

Preferred Qualifications

• Three years of experience with healthcare providercredentialing, recredentialing, primary source verification, and/orprivileging.
• Three years of experience with contract administration,healthcare operations, or a related function requiringcollaboration with multiple stakeholders.
• Experience serving as a primary liaison between providers,healthcare facilities, vendors, or internal stakeholders tocoordinate operations and resolve issues.
• Knowledge of provider onboarding, licensure and certificationtracking, credentialing files, and audit-ready documentation.

Required Attachments

Resume / CV

Benefits

• Health Plans + Supplemental Coverage Options –Individual health insurance provided at no cost for full-time teammembers
• Paid Time Off – Including holidays, vacation, sick leaveand more
• Retirement Plans
• Wellness Programs
• Certified Mother-Friendly Workplace

Additionally, TTUHSC invests in the success of our team members byproviding opportunities for personal and professional growth,including lifelong learning programs, recognition programs, andhealth and wellness initiatives. Team members also enjoy a varietyof other perks, such as special membership rates at local gyms andgolf courses, access to state-of-the-­art software and facilities,and discounts on travel, technology, entertainment and more.

Job Type

Full Time

Pay Basis

Hourly

Pay Grade Minimum

$23.00

Pay Grade Maximum

$29.00

Pay Statement

Compensation is commensurate upon the qualifications of theindividual selected and budgetary guidelines of the hiringdepartment, as well as the institutional pay plan. For additionalinformation, please reference the institutional pay plan website at https://app4.ttuhsc.edu/payplan .

Grant Funded?

No

Travel Required

Up to 25%

Shift

Day

EEO Statement

All qualified applicants will receive consideration for employmentwithout regard to race, color, religion, sex, national origin, age,disability, genetic information or status as a protectedveteran.

Jeanne Clery Act

The Jeanne Clery Disclosure of Campus Security Policy and CampusCrime Statistics Act is a federal statute requiring colleges anduniversities participating in federal financial aid programs tomaintain and disclose campus crime statistics and securityinformation. By October 1 of each year, institutions must publishand distribute their Annual Campus Security Policy & CrimeStatistics Report (ASR) to current and prospective students andemployees. To view this report, visit the TTUHSC Clery Act websiteat https://www.ttuhsc.edu/compliance/clery-report.aspx.