Family Medicine Referrals Coordinator

Texas Tech University - Health Sciences Center; Odessa (TX); On-site; USD 21,000 - 44,000; Full time

Benefits offered by this job

Health plans

Paid time off

Retirement plans

Wellness programs

Mother-friendly workplace

Job summary

Texas Tech University Health Sciences Center is seeking a staff member to supervise and coordinate a program, ensuring smooth operation and excellent patient support.

The role involves supervising staff, coordinating functions, and monitoring procedures under general supervision to achieve quality results.

Qualifications

• High school graduation.
• Five (5) years progressively responsible related experience; additional related education may exchange for required experience on a year for year basis.

Responsibilities

• Tracking and documentation of patient referrals to promote team awareness and ensure patient safety.
• Assemble patient demographic, insurance/payer, and health data.
• Insurance/payer prior authorization.
• Provide patient and family communication, navigation, and advocacy through the referral process.
• Establish and maintain communication and relationships with identified service providers and community resources.
• Update patient records with demographics, insurance, and information on specialist consults, hospitalizations, ER visits, and community organizations related to their health.

Skills

Customer service

Verbal communication

Written communication

Teamwork

Time management

Education

High school graduation

Job description

Introduction

Nationally recognized as a Great College to Work For ,TTUHSC provides much more than just a job! Enjoy excellentbenefits , including paid leave,retirement plans, wellness programs, health insurance and so muchmore. Ready to start building a rewarding career in a positiveenvironment where you can develop and thrive? Join us as wechange the future of health care.

About TTUHSC

Texas Tech University Health Sciences Center is enriching the livesof others by educating students, providing excellent patient care,and advancing knowledge through innovative research. TTUHSCgraduates more health care professionals than any other health careinstitution in the state, conferring 24.2% of all degrees andcertificates awarded from health-related institutions in Texas. Byproviding comprehensive clinical services to more than 10 millionindividuals across 121 counties, TTUHSC is dedicated to advancingthe health of people throughout Texas and beyond. This is whereworld-class education meets compassionate patient care – and webelieve that our people are the reason for our institution’slasting success and bright future.

Being part of the TTUHSC team means being part of an innovative andsupportive community that empowers each individual to do their bestwork. Through our values-based culture , TTUHSC iscommitted to cultivating an exceptional workplace community with apositive culture that puts people first.

Visa Information

TTUHSC, at its sole discretion, may initiate new H-1B I-129 visapetitions in accordance with the directive issued by GovernorAbbott. Approval from the Texas Workforce Commission is required.On a limited, case-by-case basis, the institution may also sponsoreligible individuals for change-of-status or change-of-employerpetitions for qualifying positions. TTUHSC will not pay the$100,000 fee, if applicable.

Position Description

Performs supervisory and coordinative work in the operation of aspecific program or departmental project. Responsibilities involvethe coordination and supervision of the various functions andaspects of a specific program as well as the monitoring of programstaff and operational procedures. Work is performed under generalsupervision with evaluation based on results obtained. Maysupervise program staff, volunteers and student assistants.

Major/Essential Functions

• Tracking and documentation of patient referrals to promote teamawareness and ensure patient safety
• Assemble patient demographic, insurance/payer, and healthdata
• Insurance/payer prior authorization
• Provide patient and family communication, navigation, andadvocacy through the referral process
• Establish and maintain communication and relationships withidentified service providers and community resources
• Update patient records with demographics, insurance, andinformation on specialist consults, hospitalizations, ER visits,and community organizations related to their health.

Required Qualifications

• High school graduation
• Five (5) years progressively responsible related experience;additional related education may exchange for required experienceon a year for year basis.

Preferred Qualifications

• Medical Assistant certification
• Strong customer service focus
• Effective verbal and written communication skills
• Teamwork orientation
• Organized and able to manage competing priorities
• Resourcefulness in problem-solving
• Able to take and follow through with delegated tasks andaccountability

Required Attachments

Resume / CV

Benefits

• Health Plans + Supplemental Coverage Options –Individual health insurance provided at no cost for full-time teammembers
• Paid Time Off – Including holidays, vacation, sick leaveand more
• Retirement Plans
• Wellness Programs
• Certified Mother-Friendly Workplace

TTUHSC also invests in the success of our team members by providing opportunities for personal and professional growth,including lifelong learning programs, recognition programs, andhealth and wellness initiatives. Team members also enjoy a varietyof other perks, such as special membership rates at local gyms andgolf courses, access to state-of-the-art software and facilities,and discounts on travel, technology, entertainment and more.

Job Type

Full Time

Pay Basis

Hourly

Pay Grade Minimum

15

Pay Grade Maximum

31.5

Pay Statement

Compensation is commensurate upon the qualifications of theindividual selected and budgetary guidelines of the hiringdepartment, as well as the institutional pay plan. For additionalinformation, please reference the institutional pay plan website at https://app4.ttuhsc.edu/payplan .

Grant Funded?

No

Travel Required

None

Shift

Day

Schedule Details

Monday - Friday, 8AM - 5PM

Does this position work in a research laboratory?

No

Air Force Specialty Code

3A1X1, 8A200

Army Military Occupational Specialty Code

15P, 36B, 42A, 56M, 68J, 88H, 88N, 89A, 89B, 92A, 92Y

Marine Military Occupational Specialty Code

0111, 3372, 6046

Navy Enlisted Classification Code

AZ, LS, MC, PS, RP, YN

EEO Statement

All qualified applicants will receive consideration for employmentwithout regard to race, color, religion, sex, national origin, age,disability, genetic information or status as a protectedveteran.

Jeanne Clery Act

The Jeanne Clery Disclosure of Campus Security Policy and CampusCrime Statistics Act is a federal statute requiring colleges anduniversities participating in federal financial aid programs tomaintain and disclose campus crime statistics and securityinformation. By October 1 of each year, institutions must publishand distribute their Annual Campus Security Policy & CrimeStatistics Report (ASR) to current and prospective students andemployees. To view this report, visit the TTUHSC Clery Act websiteat https://www.ttuhsc.edu/compliance/clery-report.aspx.