Secret-Cleared PC Technician — Mission-Critical IT Support

Allyon; Vicksburg (MS); On-site; USD 60,000 - 76,000; Full time

Benefits offered by this job

Medical insurance plans

Wellness incentives

Telemedicine access

401(k) with planning tools, HSAs/FSAs

Dental and vision coverage

Paid time off

Job summary

Allyon is seeking a PC Technician in the Vicksburg, MS area to support USACE mission-critical IT operations. The role requires an Active Secret Clearance, a IT/CS degree with 4 years of related experience, and strong knowledge of Windows, Office, hardware, software, and networking.

You will handle on-site and remote user support, PC/printer deployments, OS setup, and ticket resolution. Candidate must travel, possess a valid driver’s license, and be able to collaborate across IT teams.

Qualifications

• Bachelor's degree (or equivalent) in IT/Computer Science or related field with 4 years IT/field support experience
• Experience supporting Windows environments and Microsoft Office
• Strong technical knowledge of hardware, software, and network troubleshooting
• Proficient with remote IT support tools and ticketing systems (ServiceNow, Remedy)

Responsibilities

• Install, configure, and maintain desktop hardware and software
• Support users onsite and remotely with technical and operational needs
• Deploy PCs, printers, and peripherals
• Configure operating systems and install applications
• Troubleshoot hardware, software, and printer issues
• Coordinate repairs and collaborate across IT teams
• Manage and resolve support tickets through ServiceNow, Remedy, or similar tools
• Contribute to system improvements and operational reliability

Skills

Strong troubleshooting

Analytical skills

Communication skills

Interpersonal skills

Ability to travel

Driver's license

Education

Bachelor's degree in IT/Computer Science or related field

4 years IT/field support experience

Tools

ServiceNow

Remedy

Remote IT support tools

Job description

Allyon is seeking a PC Technician in the Vicksburg, MS area to support USACE mission-critical IT operations. The role requires an Active Secret Clearance, a IT/CS degree with 4 years of related experience, and strong knowledge of Windows, Office, hardware, software, and networking.

You will handle on-site and remote user support, PC/printer deployments, OS setup, and ticket resolution. Candidate must travel, possess a valid driver’s license, and be able to collaborate across IT teams.