Mission-Critical PC Technician with Secret Clearance

Allyon

Washington (District of Columbia)

On-site

USD 67,000 - 73,000

Full time

14 days+
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Benefits offered by this job

Flexible medical plans
Wellness incentives
Telemedicine
401(k) with HSA/FSA
Dental, vision, life, disability
Paid time off

Job summary

Allyon is seeking a PC Technician in Washington, DC to support USACE mission-critical IT operations. The role requires an Active Secret Clearance, a bachelor’s degree in IT or related field, and 4+ years of IT/support experience.

You will install, configure, and maintain desktops, support users on-site and remotely, and manage tickets using ServiceNow or Remedy. Travel is required, and proficiency in Windows environments, Office, troubleshooting, and collaboration across IT teams is essential.

Qualifications

  • Active Secret Clearance required.
  • Bachelor’s degree in IT or related field with 4 years IT/support experience.
  • Experience supporting Windows environments and Microsoft Office.
  • Strong hardware, software, and network troubleshooting knowledge.
  • Proven problem-solving, communication, and multitasking abilities.
  • Willingness to travel and valid driver’s license.

Responsibilities

  • Install, configure, and maintain desktop hardware and software.
  • Support users onsite and remotely with technical and operational needs.
  • Deploy PCs, printers, and peripherals.
  • Configure operating systems and install applications.
  • Troubleshoot hardware, software, and printer issues.
  • Coordinate repairs and collaborate across IT teams.
  • Manage and resolve support tickets through ServiceNow, Remedy, or similar tools.
  • Contribute to system improvements and operational reliability.

Skills

Windows support
Remote IT support tools
Ticketing systems
Hardware & software troubleshooting
Communication & interpersonal skills
Travel readiness
Valid driver’s license

Education

Bachelor’s degree in IT or related field

Tools

ServiceNow
Remedy
Office 365
Printer maintenance

Job description

Allyon is seeking a PC Technician in Washington, DC to support USACE mission-critical IT operations. The role requires an Active Secret Clearance, a bachelor’s degree in IT or related field, and 4+ years of IT/support experience.

You will install, configure, and maintain desktops, support users on-site and remotely, and manage tickets using ServiceNow or Remedy. Travel is required, and proficiency in Windows environments, Office, troubleshooting, and collaboration across IT teams is essential.

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