Secret-Cleared IT Technician for Mission-Critical Ops

People Technology And Processes

Fayetteville (NC)

On-site

USD 42,000 - 54,000

Full time

14 days+

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Job summary

People Technology And Processes is seeking a PC Technician to support Fort Liberty-based SOMTC classrooms with desktop and help desk duties. The role ensures secure, reliable IT operations on a mission critical network.

The technician will troubleshoot hardware, software, and peripherals, follow security standards, document actions, and contribute to a robust enterprise IT environment for Army/Joint Mission Command systems.

Qualifications

Associate degree in IT field or 4 years of professional experience.
DCWF Client Systems Technician (411) at Basic.
Networking concepts and protocols.
Knowledge of cyber threats and vulnerabilities.
Physical components and IT architecture.
System operation, maintenance, and security.
Troubleshooting hardware and software.
Configuring and validating workstations.
Documenting and querying incidents.
Interoperability of Army/Joint Mission Command systems; IT support in an Enterprise environment.

Responsibilities

Provide desktop and help desk support for SOMTC classrooms.
Support Mission Readiness Exercise (MRX) environments.
Troubleshoot and resolve workstation, software, and peripheral issues.
Ensure systems meet security, configuration, and operational standards.
Document support actions and update incident/ticketing systems.
Assist SOMTC staff in maintaining a reliable, secure, and mission ready IT environment.