PC Technician

Allyon; New York (NY); On-site; USD 44,000 - 48,000; Full time

Benefits offered by this job

Medical plans

Wellness incentives

Dental & vision

401(k) with planning tools

HSA and FSA options

Job summary

Allyon is seeking a PC Technician in New York, NY to support USACE mission-critical IT operations. The role involves hands-on hardware/software management, remote user support, and cross-team coordination in high-responsibility environments. Active Secret Clearance is required, with travel as needed.

The position is full-time W-2 with Allyon, offering a comprehensive rewards package and opportunities to contribute to critical infrastructure. Prior USACE or DoD IT experience is highly valued.

Qualifications

• Active Secret Clearance is required.
• Bachelor’s degree or equivalent work experience in IT/related field with 4 years IT/field support experience.
• Experience supporting Windows environments and Microsoft Office.
• Strong technical knowledge of hardware, software, network troubleshooting, and IT equipment setup.
• Proven ability to manage multiple tasks, communicate effectively, and work across teams.
• Proficiency with remote IT support tools and ticketing systems.

Responsibilities

• Install, configure, and maintain desktop hardware and software.
• Support users onsite and remotely with technical and operational needs.
• Deploy PCs, printers, peripherals; configure operating systems and install applications.
• Troubleshoot hardware, software, and printer issues.
• Coordinate repairs and collaborate with IT teams.
• Manage and resolve support tickets through ServiceNow, Remedy, or similar tools.
• Contribute to system improvements and operational reliability.

Skills

Active Secret Clearance

Windows environment support

IT troubleshooting

Remote IT support tools

Ticketing systems

Analytical & communication skills

Independent & cross-team collaboration

Driver's License

Education

Bachelor’s degree or equivalent work experience

Tools

ServiceNow

Remedy

Job description

PC Technician

New York, NY

Support mission-critical IT operations for the United States Army Corps of Engineers (USACE) by keeping systems running and users productive in high-responsibility environments. This is a full-time W-2 position with Allyon. Active Secret Clearance required; higher clearance levels accepted. Candidates cannot proceed in the application process without meeting the required qualifications listed above. Allyon does not sponsor security clearances and does not offer C2C opportunities for this role.

Why this Role Matters

In mission environments, downtime is not an option. As a PC Technician supporting USACE, you keep systems running, resolve issues quickly, and ensure users stay focused on their work. Your work directly supports mission continuity across critical infrastructure and engineering operations. If you enjoy hands‑on problem solving in real time, this is a role where you can make an immediate impact.

What You Will Do

• Installing, configuring, and maintaining desktop hardware and software.
• Supporting users onsite and remotely with technical and operational needs.
• Deploying PCs, printers, and peripherals; configuring operating systems and installing applications.
• Troubleshooting hardware, software, and printer issues.
• Coordinating repairs and collaborating across IT teams.
• Managing and resolving support tickets through ServiceNow, Remedy, or similar tools.
• Contributing to system improvements and operational reliability.

Required Qualifications

• Active Secret Clearance
• Bachelor’s degree (or equivalent work experience) in IT, Computer Science, or related field, with 4 years of experience in IT and/or field/user support roles.
• Experience supporting Windows environments and Microsoft Office.
• Must have strong technical knowledge of hardware, software, and network troubleshooting, and experience with IT equipment setup and maintenance.
• Possess strong problem-solving, analytical, communication, and interpersonal skills with the ability to manage multiple tasks effectively.
• Must be proficient in remote IT support tools and ticketing systems.
• Ability to work independently and collaborate across teams.
• Must be willing to travel.
• Valid Driver's License.

Preferred Qualifications

• Experience supporting Office 365 environments.
• Experience with Lexmark, HP, or Ricoh printer maintenance.
• Prior USACE or DoD IT experience.
• Military or Federal Government experience.
• Relevant certifications (e.g., CompTIA Security+, Network+, A+, Microsoft Certified: Modern Desktop Administrator).

What's In It for You

• Four flexible medical plan options with premiums averaging 15% below industry benchmarks.
• Up to $1,800 in annual wellness incentives plus monthly rewards that put money back in your pocket.
• $0 telemedicine visits and open access provider networks with transparent pricing.
• 401(k) with modern planning tools plus HSA and FSA options for tax advantaged savings.
• Dental, vision, life, disability, and supplemental coverage including accident and critical illness.
• Paid time off starting on day one plus flexibility to support balance.

Your compensation is designed to make a real difference day to day, giving you the support and confidence to do your best work and live well outside of it. The expected pay range for this position is $32.00 - $35.00 per hour. Compensation is determined based on experience, technical expertise, certifications, clearance level, and alignment to mission requirements and work location. Allyon offers a comprehensive total rewards package including benefits, and retirement contributions.

About Allyon

Allyon is a Federal solutions partner supporting Department of War, Intelligence, and Civilian agencies through expertise in Cybersecurity, Cloud Infrastructure & Engineering, Enterprise IT, and Program Management. For more than 15 years, we have helped government teams operate securely, efficiently, and confidently by delivering solutions that keep critical missions moving. Our belief is simple. Mission success is built by people. We invest in our teams, our systems, and our culture with intention so our people can perform at their best and deliver when it matters most.

The Bottom Line

Ready to do meaningful work that supports real-world mission impact? At Allyon, culture drives performance. We combine mission‑critical work with a Total Rewards approach that invests in your health, financial security, and long‑term growth. If you want your skills to matter, your contributions to be recognized, and your compensation to reflect your value, this is your opportunity.