PC Technician

Allyon; Washington (District of Columbia); On-site; USD 67,000 - 73,000; Full time

Benefits offered by this job

Flexible medical plans

Wellness incentives

Telemedicine

401(k) with HSA/FSA

Dental, vision, life, disability

Paid time off

Job summary

Allyon is seeking a PC Technician in Washington, DC to support USACE mission-critical IT operations. The role requires an Active Secret Clearance, a bachelor’s degree in IT or related field, and 4+ years of IT/support experience.

You will install, configure, and maintain desktops, support users on-site and remotely, and manage tickets using ServiceNow or Remedy. Travel is required, and proficiency in Windows environments, Office, troubleshooting, and collaboration across IT teams is essential.

Qualifications

• Active Secret Clearance required.
• Bachelor’s degree in IT or related field with 4 years IT/support experience.
• Experience supporting Windows environments and Microsoft Office.
• Strong hardware, software, and network troubleshooting knowledge.
• Proven problem-solving, communication, and multitasking abilities.
• Willingness to travel and valid driver’s license.

Responsibilities

• Install, configure, and maintain desktop hardware and software.
• Support users onsite and remotely with technical and operational needs.
• Deploy PCs, printers, and peripherals.
• Configure operating systems and install applications.
• Troubleshoot hardware, software, and printer issues.
• Coordinate repairs and collaborate across IT teams.
• Manage and resolve support tickets through ServiceNow, Remedy, or similar tools.
• Contribute to system improvements and operational reliability.

Skills

Windows support

Remote IT support tools

Ticketing systems

Hardware & software troubleshooting

Communication & interpersonal skills

Travel readiness

Valid driver’s license

Education

Bachelor’s degree in IT or related field

Tools

ServiceNow

Remedy

Office 365

Printer maintenance

Job description

PC Technician – Washington, D.C.

Support mission-critical IT operations for the United States Army Corps of Engineers (USACE) by keeping systems running and users productive in high-responsibility environments.

This is a full-time W-2 position with Allyon.

Active Secret Clearance required; higher clearance levels accepted.

Candidates cannot proceed in the application process without meeting the required qualifications listed above.

Allyon does not sponsor security clearances and does not offer C2C opportunities for this role.

Why this Role Matters

In mission environments, downtime is not an option. As a PC Technician supporting USACE, you keep systems running, resolve issues quickly, and ensure users stay focused on their work. Your work directly supports mission continuity across critical infrastructure and engineering operations. If you enjoy hands‑on problem solving in real time, this is a role where you can make an immediate impact.

What You Will Do

• Installing, configuring, and maintaining desktop hardware and software.
• Supporting users onsite and remotely with technical and operational needs.
• Deploying PCs, printers, and peripherals.
• Configuring operating systems and installing applications.
• Troubleshooting hardware, software, and printer issues.
• Coordinating repairs and collaborating across IT teams.
• Managing and resolving support tickets through ServiceNow, Remedy, or similar tools.
• Contributing to system improvements and operational reliability.

Required Qualifications

• Active Secret Clearance
• Bachelor's degree (or equivalent work experience) in IT, Computer Science, or related field, with 4 years of experience in IT and/or field/user support roles.
• Experience supporting Windows environments and Microsoft Office.
• Must have strong technical knowledge of hardware, software, and network troubleshooting, and experience with IT equipment setup and maintenance.
• Possess strong problem‑solving, analytical, communication, and interpersonal skills with the ability to manage multiple tasks effectively.
• Must be proficient in remote IT support tools and ticketing systems.
• Ability to work independently and collaborate across teams.
• Must be willing to travel.
• Valid Driver's License

Preferred Qualifications

• Experience supporting Office 365 environments.
• Experience with Lexmark, HP, or Ricoh printer maintenance.
• Prior USACE or DoD IT experience.
• Military or Federal Government experience.
• Relevant certifications (e.g., CompTIA Security+, Network+, A+, Microsoft Certified: Modern Desktop Administrator).

What's In It for You

At Allyon, your compensation goes beyond salary. Our Total Rewards program is designed to lower your costs, support your wellbeing, and give you confidence in your future.

• Four flexible medical plan options with premiums averaging 15% below industry benchmarks.
• Up to $1,800 in annual wellness incentives plus monthly rewards that put money back in your pocket.
• $0 telemedicine visits and open access provider networks with transparent pricing.
• 401(k) with modern planning tools plus HSA and FSA options for tax advantaged savings.
• Dental, vision, life, disability, and supplemental coverage including accident and critical illness.
• Paid time off starting on day one plus flexibility to support balance.

Your compensation is designed to make a real difference day to day, giving you the support and confidence to do your best work and live well outside of it. The expected pay range for this position is $32.00 - $35.00 per hour. Compensation is determined based on experience, technical expertise, certifications, clearance level, and alignment to mission requirements and work location. Allyon offers a comprehensive total rewards package including benefits, and retirement contributions.

About Allyon

Allyon is a Federal solutions partner supporting Department of War, Intelligence, and Civilian agencies through expertise in Cybersecurity, Cloud Infrastructure & Engineering, Enterprise IT, and Program Management. For more than 15 years, we have helped government teams operate securely, efficiently, and confidently by delivering solutions that keep critical missions moving. Our belief is simple. Mission success is built by people. We invest in our teams, our systems, and our culture with intention so our people can perform at their best and deliver when it matters most.

The Bottom Line

Ready to do meaningful work that supports real-world mission impact? At Allyon, culture drives performance. We combine mission‑critical work with a Total Rewards approach that invests in your health, financial security, and long‑term growth. If you want your skills to matter, your contributions to be recognized, and your compensation to reflect your value, this is your opportunity.