Secret-Cleared Help Desk Pro: IT Support & Troubleshooter

CompQsoft Inc; Colorado Springs (CO); On-site; USD 42,000 - 62,000; Full time

Job summary

CompQsoft Inc. is seeking a Help Desk Specialist to deliver frontline IT support at Schriever Space Force Base in Colorado Springs.

You will handle phone and in-person support for email, directory services, Windows desktop applications, and contract software, and you will troubleshoot hardware and printer problems as the initial contact.

The role is full-time and requires an IAT Level II certification such as Security+ CE, CCNA-Security, GICSP, GSEC or SSCP, along with a Secret clearance.

Qualifications

• Provides phone and in-person support for users.
• Familiar with Windows desktop applications and email/directories.
• Must hold one of the specified IAT Level II certifications.

Responsibilities

• Provides phone and in-person support for email, directories, Windows apps, and contract-specific software.
• Acts as the first point of contact to troubleshoot PC hardware and printer problems.
• Supports equal opportunity policies in employment as stated by CompQsoft.

Skills

Phone support

In-person support

Troubleshooting

Windows applications

Job description

CompQsoft Inc. is seeking a Help Desk Specialist to deliver frontline IT support at Schriever Space Force Base in Colorado Springs.

You will handle phone and in-person support for email, directory services, Windows desktop applications, and contract software, and you will troubleshoot hardware and printer problems as the initial contact.

The role is full-time and requires an IAT Level II certification such as Security+ CE, CCNA-Security, GICSP, GSEC or SSCP, along with a Secret clearance.