Help Desk Specialist - Secret-Cleared IT Support (Schriever)

CompQsoft, Inc.; Colorado Springs (CO); On-site; USD 42,000 - 66,000; Full time

Job summary

CompQsoft, Inc. is seeking a Help Desk Specialist for a full-time position at Schriever Space Force Base, Colorado Springs, CO.

The role requires providing phone and in-person support for email, directories, Windows desktop applications, and contract-developed software, serving as the initial contact for hardware and software troubleshooting, with a Secret clearance. The position emphasizes prompt user assistance and adherence to security requirements for government-related software and

Qualifications

• Provides phone and in-person support to users in Windows desktop applications, email, directories, and applications under this contract.
• Serves as the initial point of contact for troubleshooting hardware and software PC and printer problems.

Responsibilities

• Provide phone and in-person user support for email, directory services, standard Windows desktop applications, and contract-specific apps.
• Act as first contact for troubleshooting PC hardware/software and printer issues.

Skills

Phone support

In-person support

Troubleshooting

Windows applications

Job description

CompQsoft, Inc. is seeking a Help Desk Specialist for a full-time position at Schriever Space Force Base, Colorado Springs, CO.

The role requires providing phone and in-person support for email, directories, Windows desktop applications, and contract-developed software, serving as the initial contact for hardware and software troubleshooting, with a Secret clearance. The position emphasizes prompt user assistance and adherence to security requirements for government-related software and