Helpdesk Specialist

CompQsoft, Inc.; Colorado Springs (CO); On-site; USD 42,000 - 64,000; Full time

Job summary

CompQsoft, Inc. invites applications for a Help Desk Specialist at Peterson Space Force Base in Colorado Springs. The role provides phone and in-person support for email, directories, Windows desktop apps, and applications developed under this contract.

Education: BA/BS with at least 3 years of experience; certification: CompTIA SEC+; security clearance: Active Secret or higher. The candidate will serve as the initial contact for hardware/software PC and printer issues.

Qualifications

• BA/BS degree with at least 3 years of experience.
• Certification: CompTIA SEC+ is required.
• Active Secret clearance or higher is required.

Responsibilities

• Provides phone and in-person support to users for email, directories, Windows desktop applications, and applications developed under this contract.
• Serves as the initial point of contact for troubleshooting hardware/software PC and printer problems.

Education

BA/BS degree

3+ years experience

Job description

Description

Team: Communications Focal Point - PSFB

Job Title: Help Desk Specialist

Location: Peterson Space Force Base Colorado Springs CO

Certification required by project: CompTIA SEC+

Clearane: Active secret or higher

Requirements

Role Description:

Provides phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications, and applications developed under this contract or predecessors. Serves as the initial point of contact for troubleshooting hardware/software PC and printer problems. Education/Experience: BA/BS with at least 3 years of experience.

CompQsoft Digital is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.