Second Shift Program Monitor — Supportive Residential Care

Community Resources for Justice; Boston (MA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off and holidays

Retirement plan with company match

Tuition assistance

Training and professional development

Employee assistance program

Job summary

Community Resources for Justice in Boston, MA seeks a Program Monitor to support lives and build futures in our group homes. This full-time, second-shift role pays $18/hr starting, $20/hr with shift differential, and offers an opportunity to impact residents through proactive, compassionate supervision and documentation.

You’ll contribute to safety, engage residents with pro-social modeling, and participate in ongoing training to support outcomes-oriented care.

Qualifications

• High school diploma or GED required; associate or bachelor’s degree preferred.
• Prior security experience is a plus.
• Experience in residential or behavioral health settings is a plus.
• Strong interpersonal and communication skills.
• Ability to remain calm and compassionate in challenging situations.
• Prior experience with electronic documenting and report writing.
• Valid driver’s license and reliable transportation.
• Ability to work flexible hours, including evenings, weekends, and holidays.

Responsibilities

• Front Desk Duties: general reception, sign residents in and out, take calls, greet and sign in visitors, telephone spot checks, sort and distribute mail.
• Security/Accountability Duties: conduct house rounds (life/safety checks) as scheduled, perform nightly bed checks, perform bag, pat, and room searches, monitor resident daily details.
• Take urine samples per schedule and complete documentation, administer alco-sensor tests.
• Serve as pro-social role model to residents to support their behavior change, and to effectively convey information and respond to residents’ concerns, needs, and complaints.
• Attend training and staff meetings as required. Perform other job-related projects and activities as requested or directed.

Skills

Interpersonal skills

Communication skills

Calm under pressure

Security experience

Residential/behavioral health exposure

Electronic documentation

Report writing

Driver's license

Flexible hours

Education

High school diploma or GED

Associate degree in human services or related field

Bachelor’s degree in human services or related field

Job description

Community Resources for Justice in Boston, MA seeks a Program Monitor to support lives and build futures in our group homes. This full-time, second-shift role pays $18/hr starting, $20/hr with shift differential, and offers an opportunity to impact residents through proactive, compassionate supervision and documentation.

You’ll contribute to safety, engage residents with pro-social modeling, and participate in ongoing training to support outcomes-oriented care.