Program Monitor [FT-32hrs]

Community Resources For Justice (CRJ); New Bedford (MA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Supportive team environment

Professional development and training

Meaningful work that impacts lives

Job summary

Community Resources For Justice (CRJ) in New Bedford, MA is hiring a Program Monitor to support lives and build futures in our reentry services. The role includes front desk duties, security accountability, documentation, and resident support in group-home settings.

The position requires a high school diploma or GED, with preferred additional degrees in human services. The role offers evenings, weekends, and holiday hours with a competitive starting wage of $18 per hour and $20 with shift

Qualifications

• Requires high school diploma or GED; associate or bachelor’s degree in human services or related field preferred.
• Prior security experience is a plus.
• Prior experience in residential or behavioral health settings is a plus.
• Strong interpersonal and communication skills.
• Valid driver’s license with reliable transportation.
• Ability to work flexible hours including evenings, weekends and holidays.
• Experience with electronic documenting and report writing.

Responsibilities

• Front Desk Duties: sign residents in/out, take calls, greet visitors, mail duties.
• Security/Accountability: life/safety checks, bed checks, bag/pat/room searches, monitor residents.
• Take urine samples and complete documentation; administer alco-sensor tests.
• Serve as pro-social role model and respond to residents’ concerns and needs.
• Enter documentation in SecureManage.
• Attend trainings and staff meetings; perform other duties as assigned.

Skills

Interpersonal skills

Communication skills

Calm under pressure

Documentation skills

Driver's license

Flexible hours

Education

High school diploma or GED

Associate or Bachelor's degree in human services or related field (preferred)

Job description

**Support Lives, Build Futures — Program Monitor Opportunity**

Location: [New Bedford, MA]
Schedule: [Full-time] [32 hours per week] [Second Shift]
Salary: The starting rate for this position is $18/hr. [$20/hr. with shift differential]

CRJ’s Reentry Services supports people leaving incarceration to make positive, sustainable life transitions. We firmly believe that change is possible and attainable for all that we serve. With a strict focus on outcomes, the Reentry Services Division is committed to delivering contemporary and evidence-based services to the individuals in our care.

Are you passionate about making a difference in the lives of others? Join our team as a Program Monitor and help create a safe, supportive, and empowering environment for individuals within our group homes.

**What You’ll Bring:**

• High school diploma or GED required, associate or bachelor’s degree in human services or related field preferred.

• Prior experience in security is a plus.

• Prior experience working in residential or behavioral health settings is a plus.

• Strong interpersonal and communication skills.

• Ability to remain calm and compassionate in challenging situations.

• Prior experience with electronic documenting and report writing.

• Valid driver’s license and reliable transportation.

• Ability to work flexible hours, including evenings, weekends, and holidays.

**What You’ll Do:**

• Front Desk Duties: general reception, sign residents in and out, take calls, greet and sign in visitors, telephone spot checks, sort and distribute mail.
• Security/Accountability Duties: conduct house rounds (life/safety checks) as scheduled, perform nightly bed checks, perform bag, pat, and room searches, monitor resident daily details.
• Take urine samples per schedule and complete documentation, administer alco-sensor tests.
• Serve as pro-social role model to residents to support their behavior change, and to effectively convey information and respond to residents’ concerns, needs, and complaints.
• Enter appropriate documentation in SecureManage.
• Attend training and staff meetings as required. Perform other job-related projects and activities as requested or directed.

**Why Join Us?**

• Supportive team environment.
• Opportunities for professional development and training.
• Meaningful work that impacts lives of others every day.