Program Monitor - Residential Support & Safety

Community Resources For Justice (CRJ); New Bedford (MA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Supportive team environment

Professional development and training

Meaningful work that impacts lives

Job summary

Community Resources For Justice (CRJ) in New Bedford, MA is hiring a Program Monitor to support lives and build futures in our reentry services. The role includes front desk duties, security accountability, documentation, and resident support in group-home settings.

The position requires a high school diploma or GED, with preferred additional degrees in human services. The role offers evenings, weekends, and holiday hours with a competitive starting wage of $18 per hour and $20 with shift

Qualifications

• Requires high school diploma or GED; associate or bachelor’s degree in human services or related field preferred.
• Prior security experience is a plus.
• Prior experience in residential or behavioral health settings is a plus.
• Strong interpersonal and communication skills.
• Valid driver’s license with reliable transportation.
• Ability to work flexible hours including evenings, weekends and holidays.
• Experience with electronic documenting and report writing.

Responsibilities

• Front Desk Duties: sign residents in/out, take calls, greet visitors, mail duties.
• Security/Accountability: life/safety checks, bed checks, bag/pat/room searches, monitor residents.
• Take urine samples and complete documentation; administer alco-sensor tests.
• Serve as pro-social role model and respond to residents’ concerns and needs.
• Enter documentation in SecureManage.
• Attend trainings and staff meetings; perform other duties as assigned.

Skills

Interpersonal skills

Communication skills

Calm under pressure

Documentation skills

Driver's license

Flexible hours

Education

High school diploma or GED

Associate or Bachelor's degree in human services or related field (preferred)

Job description

Community Resources For Justice (CRJ) in New Bedford, MA is hiring a Program Monitor to support lives and build futures in our reentry services. The role includes front desk duties, security accountability, documentation, and resident support in group-home settings.

The position requires a high school diploma or GED, with preferred additional degrees in human services. The role offers evenings, weekends, and holiday hours with a competitive starting wage of $18 per hour and $20 with shift