Seattle Onsite Deskside Support Tech (12-Month)

Pyramid Consulting, Inc; Seattle (WA); On-site; USD 32,000 - 40,000; Full time

Job summary

Pyramid Consulting, Inc. is seeking a Desk-side Support Specialist for a 12-month contract in Seattle, WA, onsite. The role covers IT support across Windows, Mac, Linux, iOS and Android, with emphasis on MAC/Windows system administration, asset management, and end-user training.

The ideal candidate will coordinate with vendors, perform tech refreshes, and assist with onboarding/offboarding as part of a global IT team. Benefits include health insurance and paid leave where applicable.

Qualifications

• Experience providing onsite and remote IT support across Windows, Mac OSX, Linux, iOS, Android.
• Ability to manage MAC and Windows environments, software updates and configurations.
• Willingness to be trained on enterprise apps like JIRA, Confluence, and Teams.
• Familiarity with asset management, licensing, and IT procurement practices.

Responsibilities

• Provide onsite and remote IT support for Windows, Mac, Linux, iOS, Android.
• Coordinate with OEM for warranty devices and perform tech refresh.
• Lead new hire onboarding and user training sessions.
• Manage MAC/Windows systems, software installations, updates, and configurations.

Skills

Technical Support

Cross-Platform

New Hire Onboarding

Tech Refresh

User Training

System Administration

Asset Management

Site Support

Print Support

Telecom Support

Hardware Procurement

Proactive Refresh

User Onboarding

Offboarding

Asset Reconciliation

Incident Management

Application Support

Networking

Desktop Support

Continuous Improvement

Tools

JIRA

Confluence

Service Now

Azure Active Directory

Active Directory

Microsoft Exchange

Job description

Pyramid Consulting, Inc. is seeking a Desk-side Support Specialist for a 12-month contract in Seattle, WA, onsite. The role covers IT support across Windows, Mac, Linux, iOS and Android, with emphasis on MAC/Windows system administration, asset management, and end-user training.

The ideal candidate will coordinate with vendors, perform tech refreshes, and assist with onboarding/offboarding as part of a global IT team. Benefits include health insurance and paid leave where applicable.