End-User Support Technician - Onsite (Redmond)

Pyramid Consulting, Inc; Redmond (WA); On-site; USD 71,635,000 - 77,366,000; Part time

Job summary

Pyramid Consulting, Inc. has an immediate contract opening for an End User Support Technician in Redmond, WA, onsite.

This 06+months assignment offers pay ranging from $25 to $27 per hour and includes benefits; strong potential for extension based on performance. The role supports end users in office and factory-floor environments, handling desktop/laptop/mobile device issues, inventory, and customer-facing service.

Qualifications

• 3+ years of experience in technical support roles.
• Strong desktop/laptop/mobile device support knowledge.
• Ability to support users in office and factory-floor environments.

Responsibilities

• Provide exceptional technical assistance to end users in both office and factory-floor settings.
• Manage and resolve end-user equipment-related issues efficiently.
• Maintain high standards of service through proactive problem-solving.
• Oversee inventory of desktop hardware and software, ensuring availability and proper functioning.
• Foster a client-facing role that requires excellent communication and customer support skills.

Skills

End-user support

Customer service

Job description

Pyramid Consulting, Inc. has an immediate contract opening for an End User Support Technician in Redmond, WA, onsite.

This 06+months assignment offers pay ranging from $25 to $27 per hour and includes benefits; strong potential for extension based on performance. The role supports end users in office and factory-floor environments, handling desktop/laptop/mobile device issues, inventory, and customer-facing service.