Deskside Support Specialist – Mac/Windows, Onsite Client Sites

Artech Information System LLC; Cerritos (CA); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading IT Staffing Company in California is seeking a Deskside Support Representative to provide support and troubleshooting for Microsoft OS at client locations. Candidates must have at least 5 years of experience in deskside support, a valid driver's license, and strong communication skills to ensure effective client interactions. This role will involve diagnosing complex issues and installing necessary hardware and software, with the possibility of remote support capabilities.

Qualifications

• Min 5 years experience in deskside support.
• Valid driver's license required.
• Ability to diagnose complex OS problems.

Responsibilities

• Provide deskside support to clients at various locations.
• Diagnose and remedy Microsoft OS problems.
• Configure and install desktop applications and hardware.

Skills

Deskside support

Microsoft OS troubleshooting

Verbal communication

Client interaction

Remote take-over

Job description

A leading IT Staffing Company in California is seeking a Deskside Support Representative to provide support and troubleshooting for Microsoft OS at client locations. Candidates must have at least 5 years of experience in deskside support, a valid driver's license, and strong communication skills to ensure effective client interactions. This role will involve diagnosing complex issues and installing necessary hardware and software, with the possibility of remote support capabilities.