Seasonal Tax Office Receptionist | Client Concierge

H&R Block, Inc.; Bristol (TN); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block, Inc. in Bristol, TN is seeking a Seasonal Client Service Professional / Receptionist to welcome clients and support daily office operations. This in-person role focuses on warm client greetings, scheduling, and routing clients to the right tax professional during tax season.

You will handle check-ins, document intake, and collaborate with tax professionals to maintain a smooth office flow. Evening and weekend availability is required during peak season.

Qualifications

• Experience in fast-paced, client-focused environments.
• Strong communication and teamwork abilities.
• Ability to multitask with attention to detail and follow-through.
• Comfort with basic computer programs (Office, scheduling tools).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and be the welcoming face of the office.
• Answer calls, schedule appointments, and match clients with tax pros.
• Manage client check-in and intake, including document handling.
• Maintain orderly office environment for a professional experience.
• Collaborate with tax professionals to ensure smooth daily operations.

Skills

Customer service

Interpersonal skills

Multitasking

Attention to detail

Organizational skills

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. in Bristol, TN is seeking a Seasonal Client Service Professional / Receptionist to welcome clients and support daily office operations. This in-person role focuses on warm client greetings, scheduling, and routing clients to the right tax professional during tax season.

You will handle check-ins, document intake, and collaborate with tax professionals to maintain a smooth office flow. Evening and weekend availability is required during peak season.