Seasonal Client Service Specialist/Receptionist

H&R Block, Inc.; Smithville (TN); On-site; USD 17,000 - 21,000; Part time

Job summary

H&R Block, Inc. is hiring a seasonal Client Service Professional/Receptionist in Tennessee to welcome clients, answer calls, and schedule appointments with a friendly, professional demeanor.

You will connect clients with the right tax professional, assist with in-person, phone, or virtual service, and help maintain a clean, organized office. This role emphasizes teamwork and customer focus in a fast-paced environment.

Qualifications

• Experience in a fast-paced customer service environment.
• Ability to multi-task and stay organized.
• Proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients' needs are met during service in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Fast-paced

Customer service

Multi-tasking

Time management

MS Office

Education

High school diploma

Tools

Microsoft Office

Job description

H&R Block, Inc. is hiring a seasonal Client Service Professional/Receptionist in Tennessee to welcome clients, answer calls, and schedule appointments with a friendly, professional demeanor.

You will connect clients with the right tax professional, assist with in-person, phone, or virtual service, and help maintain a clean, organized office. This role emphasizes teamwork and customer focus in a fast-paced environment.