Seasonal Client Concierge & Office Receptionist

H&R Block, Inc.; Lawrenceburg (TN); On-site; USD 21,000 - 28,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Lawrenceburg, TN, to greet clients, manage scheduling, and support daily office operations in person.

You will coordinate check-ins, connect clients with tax professionals, and help maintain a professional environment during tax season. The role emphasizes strong communication, multi-tasking, and discretion with sensitive information.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills, with the ability to collaborate effectively with team members and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Client service

Interpersonal skills

Multitasking

Organization

Computer skills

Evenings/weekends availability

Education

High school diploma/GED

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Lawrenceburg, TN, to greet clients, manage scheduling, and support daily office operations in person.

You will coordinate check-ins, connect clients with tax professionals, and help maintain a professional environment during tax season. The role emphasizes strong communication, multi-tasking, and discretion with sensitive information.