Seasonal Tax Office Front Desk Specialist

H&R Block, Inc.; Iowa Park (TX); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist to greet clients and manage daily office tasks in person. You will coordinate scheduling, assist clients in finding the right tax professional, and support a smooth, professional client experience.

The role emphasizes confidentiality, teamwork, and a professional demeanor, with opportunities to grow into tax preparation or leadership roles during the tax season.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for collaboration with team members and clients.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (Microsoft Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Client service

Interpersonal skills

Multitasking

Attention to detail

Computer literacy

Evenings & weekends availability

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block is seeking a seasonal Client Service Professional / Receptionist to greet clients and manage daily office tasks in person. You will coordinate scheduling, assist clients in finding the right tax professional, and support a smooth, professional client experience.

The role emphasizes confidentiality, teamwork, and a professional demeanor, with opportunities to grow into tax preparation or leadership roles during the tax season.