Seasonal Tax Office Front Desk Receptionist

H&R Block, Inc.; Silver Spring (MD); On-site; USD 25,000 - 37,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. You’ll coordinate with tax professionals and ensure a professional client experience during tax season.

Ideal candidates have prior client-service roles, strong communication skills, and the ability to multitask in a fast-paced environment. Evening and weekend availability during tax season is preferred.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for team collaboration and professional client service.
• Ability to multitask and manage competing priorities.

Responsibilities

• Greet clients warmly and be the face of the office.
• Answer calls, schedule appointments, and match clients with the right tax pro.
• Manage check-in and intake, including document scanning and organization.
• Maintain office organization and cleanliness for a professional experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Interpersonal skills

Multitasking

Organization

Computer literacy

Education

High school diploma/GED

Hospitality/call center experience

Receptionist experience

Medical industry experience

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. You’ll coordinate with tax professionals and ensure a professional client experience during tax season.

Ideal candidates have prior client-service roles, strong communication skills, and the ability to multitask in a fast-paced environment. Evening and weekend availability during tax season is preferred.