Seasonal Tax Office Front Desk Specialist

H&R Block, Inc.; Rayville (LA); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block in the United States is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office and handle client scheduling, check-in, and daily operations. This in-person role offers opportunity to grow into tax preparation or leadership as you gain training and experience.

You will greet clients, answer calls, manage appointments, and collaborate with tax professionals while keeping information confidential.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for team collaboration and professional client service.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and be the welcoming face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness for a professional client experience.
• Collaborate with tax professionals and team members to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Customer service

Interpersonal skills

Communication

Multitasking

Attention to detail

Scheduling

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block in the United States is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office and handle client scheduling, check-in, and daily operations. This in-person role offers opportunity to grow into tax preparation or leadership as you gain training and experience.

You will greet clients, answer calls, manage appointments, and collaborate with tax professionals while keeping information confidential.