Seasonal Tax Office Client Concierge & Receptionist

H&R Block, Inc.; Danbury (CT); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

H&R Block, Inc. seeks a Client Service Professional / Receptionist for an in-person seasonal role in Danbury, CT. You will greet clients, manage check-in, answer calls, and coordinate with tax professionals to ensure a smooth client experience during tax season.

Training is provided; evening and weekend availability is required. This position offers a stepping stone into tax services or office leadership within a collaborative team environment.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Ability to multitask and manage priorities during the day.
• Strong organizational skills and attention to follow-through.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsabilités

• Greet clients warmly and create a welcoming, professional first impression as the face of the office
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs
• Manage client check-in and intake processes, including scanning and organizing documents
• Maintain office organization and cleanliness to support a smooth, professional client experience
• Collaborate with tax professionals and team members to ensure seamless daily operations
• Handle sensitive client information with confidentiality, discretion, and care

Connaissances

Interpersonal skills

Communication skills

Team collaboration

Multitasking

Attention to detail

Customer service

Formation

High school diploma/GED or equivalent

Outils

Microsoft Office

Teams

Scheduling systems

Description du poste

H&R Block, Inc. seeks a Client Service Professional / Receptionist for an in-person seasonal role in Danbury, CT. You will greet clients, manage check-in, answer calls, and coordinate with tax professionals to ensure a smooth client experience during tax season.

Training is provided; evening and weekend availability is required. This position offers a stepping stone into tax services or office leadership within a collaborative team environment.