Seasonal Client Concierge | Tax Office Reception

H&R Block, Inc.; Montville (CT); Presencial; USD 21.000 - 30.000; Tempo parcial

Resumo da vaga

H&R Block, Inc. in Montville, CT is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations.

This in-person role provides entry into tax preparation or office leadership with training and team support. You will handle check-ins, document intake, and coordinate with tax professionals to ensure a smooth client experience during tax season.

Qualificações

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs (Office, Teams, scheduling tools).
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a professional client experience.
• Collaborate with tax professionals and team members to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Conhecimentos

Fast-paced environment

Interpersonal skills

Multitasking

Organizational skills

Computer literacy

Evenings/weekends availability

Formação

High school diploma/GED

Ferramentas

Microsoft Office

Teams

Scheduling systems

Descrição da vaga

H&R Block, Inc. in Montville, CT is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations.

This in-person role provides entry into tax preparation or office leadership with training and team support. You will handle check-ins, document intake, and coordinate with tax professionals to ensure a smooth client experience during tax season.