In-Office Client Concierge & Receptionist for Tax Season

H&R Block, Inc.; Hamden (CT); Vor Ort; USD 19.000 - 30.000; Vollzeit

Zusammenfassung

H&R Block, Inc. in Hamden, CT is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for every client.

You will greet clients, manage scheduling, support day-to-day office operations, and collaborate with a team of tax professionals to deliver high-quality service. This in-person role includes training and growth potential into tax preparation or office leadership, with availability to work evenings and weekends during tax season, ensuring a smooth,

Qualifikationen

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs (Microsoft Office, Teams, scheduling systems).

Aufgaben

• Greet clients warmly and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Kenntnisse

Interpersonal communication

Customer service

Team collaboration

Multitasking

Attention to detail

Basic computer skills

Ausbildung

High school diploma/GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Jobbeschreibung

H&R Block, Inc. in Hamden, CT is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for every client.

You will greet clients, manage scheduling, support day-to-day office operations, and collaborate with a team of tax professionals to deliver high-quality service. This in-person role includes training and growth potential into tax preparation or office leadership, with availability to work evenings and weekends during tax season, ensuring a smooth,