Seasonal Tax Client Service Specialist

H&R Block, Inc.; Montgomery City (MO); Sur place; USD 21 000 - 32 000; Temps partiel

Résumé du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients, schedule appointments, and connect customers with the right tax professional.

You will work in a fast-paced, friendly office, handling phones and in-person inquiries while ensuring excellent service across in-person, phone, and virtual interactions. This role emphasizes strong organization, multitasking, and computer proficiency with Microsoft Office.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with the ability to use Microsoft Office.

Responsabilités

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

Connaissances

Fast-paced environment

Customer service experience

Multi-tasking

Organizational skills

Microsoft Office

Formation

High school diploma

Outils

Microsoft Office

Description du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients, schedule appointments, and connect customers with the right tax professional.

You will work in a fast-paced, friendly office, handling phones and in-person inquiries while ensuring excellent service across in-person, phone, and virtual interactions. This role emphasizes strong organization, multitasking, and computer proficiency with Microsoft Office.