Seasonal Client Services Receptionist

H&R Block, Inc.; Wind Gap (PA); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. seeks a seasonal Client Service Professional/Receptionist to welcome clients and support the office. You will answer phones, greet clients, and connect them with the right tax professional, scheduling as requested.

You will help ensure client needs are met in person, over the phone, or virtually, maintain office organization with team members, and perform other duties as assigned in a fast-paced environment.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience required or preferred.
• Ability to multi-task effectively.
• Strong organizational and time-management skills.
• Proficiency with Microsoft Office tools.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as requested by the client.
• Assist in ensuring client needs are met in-person, over the phone, or virtually.
• Maintain office cleanliness and organization with the team.
• Perform other duties as assigned.

Skills

Customer service

Multi-tasking

Time management

Organizational skills

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. seeks a seasonal Client Service Professional/Receptionist to welcome clients and support the office. You will answer phones, greet clients, and connect them with the right tax professional, scheduling as requested.

You will help ensure client needs are met in person, over the phone, or virtually, maintain office organization with team members, and perform other duties as assigned in a fast-paced environment.