Seasonal Tax Associate — Training & Client Service

H&R Block, Inc.; Madison (NC); On-site; USD 21,000 - 30,000; Full time

Job summary

H&R Block, Inc. is hiring a Seasonal Tax Associate to work in-person at a local H&R Block tax office. You will meet with clients, gather tax information, and prepare returns with support from experienced teammates.

No prior tax experience is required; training is provided, and you can earn an hourly rate with opportunities to increase earnings as tax knowledge grows. Evening and weekend availability supports tax season demand.

Qualifications

• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.
• High school diploma / GED / equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork and a client-first approach.

Skills

Customer service experience

Clear communication

Problem solving

Digital tools proficiency

Education

High school diploma / GED

Bachelor’s degree (preferred) in accounting/finance

Job description

H&R Block, Inc. is hiring a Seasonal Tax Associate to work in-person at a local H&R Block tax office. You will meet with clients, gather tax information, and prepare returns with support from experienced teammates.

No prior tax experience is required; training is provided, and you can earn an hourly rate with opportunities to increase earnings as tax knowledge grows. Evening and weekend availability supports tax season demand.