Seasonal Tax Associate — In-Person, Client-Focused Training

H&R Block, Inc.; Romney (WV); On-site; USD 21,000 - 34,000; Full time

Job summary

H&R Block is hiring a Seasonal Tax Associate for an in-person role at a local tax office. No prior tax experience is required, with training and support from day one. You will meet with clients, gather information, and prepare tax returns while building client relationships and tax knowledge.

You’ll earn an hourly rate with opportunities to increase earnings as you gain knowledge and expertise during peak tax season. Evening and weekend availability may be needed as workload grows.

Qualifications

• Successful completion of the H&R Block Income Tax Course 1.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.
• High school diploma / GED/ equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service

Communication skills

Problem solving

Digital tools

Education

High school diploma / GED

Tools

Copilot

ChatGPT

Job description

H&R Block is hiring a Seasonal Tax Associate for an in-person role at a local tax office. No prior tax experience is required, with training and support from day one. You will meet with clients, gather information, and prepare tax returns while building client relationships and tax knowledge.

You’ll earn an hourly rate with opportunities to increase earnings as you gain knowledge and expertise during peak tax season. Evening and weekend availability may be needed as workload grows.