Seasonal Tax Associate: Training & Client Service

H&R Block, Inc.; Franklin Square (NY); On-site; USD 2,445,000 - 3,237,000; Part time

Job summary

H&R Block, Inc. is hiring a seasonal Tax Associate to work in-person at a local H&R Block office. You’ll gather client information, prepare tax returns with training, and answer questions while building strong client relationships.

Prior experience isn’t required, and you’ll earn a competitive hourly rate with opportunities to grow your tax knowledge. This in-person role supports the office and clients during tax season, with typical seasonal hours and a focus on service excellence.

Qualifications

• Experience interacting with customers in a service environment.
• Strong communication and ability to explain information clearly.
• Problem-solving and organizing information to find solutions.
• Familiar with digital tools and AI-based tools (Copilot, ChatGPT).
• High school diploma or GED, completing tax course for entry.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support.
• Explain tax information clearly and provide recommendations.
• Identify tax savings opportunities and related products/services.
• Address questions or unique situations with guidance and resources.
• Build strong client relationships and support office priorities.

Skills

Customer service

Communication

Problem solving

AI tools

Education

High school diploma / GED

H&R Block Income Tax Course

Bachelor’s degree (preferred)

Job description

H&R Block, Inc. is hiring a seasonal Tax Associate to work in-person at a local H&R Block office. You’ll gather client information, prepare tax returns with training, and answer questions while building strong client relationships.

Prior experience isn’t required, and you’ll earn a competitive hourly rate with opportunities to grow your tax knowledge. This in-person role supports the office and clients during tax season, with typical seasonal hours and a focus on service excellence.