Seasonal Tax Associate — Client-Focused Training

H&R Block, Inc.; Blue Island (IL); On-site; USD 22,000 - 27,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Tax Associate to work in-person at a local tax office. You will meet with clients, gather information, and prepare tax returns with training and support from day one.

No prior tax experience is required; you will earn a competitive hourly rate and have opportunities to increase earnings as you grow tax knowledge. Availability for evenings and weekends during tax season is expected.

Qualifications

• High school diploma or GED required.
• Experience in customer-facing or service role.
• Clear communication and active listening.
• Problem solving and information organizing skills.
• Comfort with digital tools including AI-based platforms.

Responsibilities

• Meet with clients to gather information and understand tax situations.
• Prepare complete and accurate tax returns with training and guidance.
• Explain tax information clearly and provide recommendations.
• Identify potential tax savings and explain products/services.
• Use problem-solving to address questions with available resources.
• Build strong client relationships and support office priorities.

Skills

Customer service experience

Strong communication skills

Problem-solving

Digital tools familiarity (Copilot/CHa

Team collaboration

Education

High school diploma or GED

Bachelor’s degree (preferred) in accounting/finance/related field

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. is seeking a seasonal Tax Associate to work in-person at a local tax office. You will meet with clients, gather information, and prepare tax returns with training and support from day one.

No prior tax experience is required; you will earn a competitive hourly rate and have opportunities to increase earnings as you grow tax knowledge. Availability for evenings and weekends during tax season is expected.