Seasonal Tax Associate — Client Services & Training

H&R Block, Inc.; Clay Center (KS); On-site; USD 21,000 - 34,000; Part time

Job summary

H&R Block, Inc. seeks a Seasonal Tax Associate to work in-person at a local tax office. You will gather client information, prepare tax returns, and answer questions with training support from day one. Earn an hourly rate with opportunities to increase earnings as tax knowledge grows.

No prior tax experience is required; strong communication and customer-service skills are essential. Evening/weekend availability during peak periods is common in tax season.

Qualifications

• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems, including AI-based tools like Copilot and ChatGPT.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support.
• Explain tax information clearly and provide recommendations in an understandable way.
• Identify tax savings opportunities and recommend relevant products and services.
• Build strong client relationships and support office priorities through teamwork.

Skills

Customer service

Clear communication

Problem solving

Digital tools familiarity

Time management

Education

High school diploma / GED / equivalent

Bachelor’s degree in accounting/finance or related field

Job description

H&R Block, Inc. seeks a Seasonal Tax Associate to work in-person at a local tax office. You will gather client information, prepare tax returns, and answer questions with training support from day one. Earn an hourly rate with opportunities to increase earnings as tax knowledge grows.

No prior tax experience is required; strong communication and customer-service skills are essential. Evening/weekend availability during peak periods is common in tax season.