Seasonal Style & Experience Specialist

Nordstrom, Inc.; Danville (CA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical/Vision, Dental, Retirement and

Paid Time Away

Life Insurance and Disability

Merchandise Discount

EAP Resources

Job summary

Nordstrom, Inc. is seeking a Customer Experience Specialist in California to deliver outstanding service daily. You’ll work with stylists, process merchandise, and support in-store events.

You will welcome customers, understand their needs, and connect them with services such as Online Order Pickup, Alterations, Styling, and Returns while maintaining store organization and event support.

Qualifications

• Storytelling and engaging with diverse audiences.
• Strong customer service mindset in fast-paced retail environments.
• Ability to multi-task and adapt to new initiatives and services.

Responsibilities

• Welcome customers and engage as a storyteller to connect them with services.
• Understand customer needs and connect to Online Order Pickup, Alterations, Styling, Returns, Gift Wrapping, etc.

Skills

Storytelling

Customer service

Multi-tasking

Ownership & accountability

Adaptability

Tools

Microsoft Outlook

Booking Bug

Excel

Job description

Nordstrom, Inc. is seeking a Customer Experience Specialist in California to deliver outstanding service daily. You’ll work with stylists, process merchandise, and support in-store events.

You will welcome customers, understand their needs, and connect them with services such as Online Order Pickup, Alterations, Styling, and Returns while maintaining store organization and event support.